Thistle Roller Co.

Frequently Asked Questions

Have questions about our rollers, materials, or services? This FAQ covers the most common topics our customers ask about when choosing the right roller solution for their operation.

General Questions

Product & Service Questions

We manufacture precision rollers for many industrial applications. If your line relies on rollers, we can build it. Our team helps you choose the right core, coating, and process for longer run times and fewer changeouts.

Send us your specs for a quick review.

Manufacturing produces a new roller from the ground up, while reconditioning restores your existing roller with new materials or machining. Reconditioning is often faster and more cost-effective when your core is still in good shape.

Ask us whether your roller is a good candidate for recovery.

Yes. We repair, recoat, and recondition worn rollers to extend their life and restore performance.

Share a photo or drawing for confirmation.

We offer elastomers, rubber compounds, urethanes, and specialty materials built to handle heat, chemicals, abrasion, and heavy loads. We match the material to your process for consistent performance.

Tell us about your application and we’ll recommend the right material.

Our polyurethane covers use advanced material technology for better durability, stability, and wear resistance. This means longer roller life, fewer failures, and lower maintenance costs.

Request a polyurethane comparison against your current covers.

Yes. We handle new coatings, cover replacements, core machining, steel roller fabrication, and full rebuilds. Everything is built to your exact requirements.

Contact us for coating or cover recommendations.

We manufacture new rollers, steel cores, coated rollers, polyurethane rollers, and specialty rollers used across multiple industries.

Ask us about custom fabrication.

We support every industry that uses industrial rollers, including aerospace, medical, paper, packaging, plastics, converting, and agriculture.

If your operation uses rollers, we can support it, ask us how.

Yes. Our field team provides inspection, measurement, troubleshooting, and emergency support. We help identify wear patterns and process issues that reduce uptime.

Schedule an on-site evaluation.

Thistle Roller has been producing industrial rollers since 1957, with the Mexico facility established in 2018. Our long history gives customers proven expertise backed by modern technology.

Equipment & Parts

Yes. We supply bearings, bushings, shafts, and custom roller components. Parts can be matched exactly or upgraded for better performance.

Ask about replacement or upgraded components.

Yes. Our standard catalog items, materials, and roller specifications are available to customers in the U.S. and Mexico, with quick shipping and local support.

Request current stock availability.

Logistics

Turnaround ranges from a few days to a few weeks, depending on size, condition, and coating. We provide clear timelines upfront so your plant can plan without disruption.

Contact us for current lead times.

Yes. We ship across North America, Central America, and select international regions. Our logistics team provides secure packaging and careful handling from pickup through delivery.

Request a shipping quote for your region.

Technical Support

Absolutely. We can match, reverse-engineer, or improve any roller specification. Send us the drawing, material, or an existing roller, and our engineers will produce a precise match with improved lifespan.

Send us your specs for a match assessment.

Yes. We provide material certifications, hardness verification, runout measurements, and final inspection reports upon request. Every roller goes through a strict quality process to meet your operational requirements.

Request certifications with your next order.

Contact Us

Call us for support, quotes, or technical guidance on your rollers. Our team responds fast and keeps your operation moving.

Send a Message

Send us a message with your roller specs, drawings, or questions. A member of our technical team will follow up quickly.